CDA to make Estate Management Directorate more accessible

[Salman]

Islamabad: The Capital Development Authority (CDA) is undertaking several reforms in the Estate Management Directorate for improvement and better service delivery.A meeting in this regard was held here at CDA Headquarters on Friday, which was presided over by the Member Administration and Estate, Amer Ali Ahmed. On this occasion Director General Land Management, Nadim Abro, officers of Building Control Section (BCS), Enforcement Directorate and other concerned formations of the Authority were also present.Amer Ali Ahmed directed the Land Directorate to ensure transparency and prompt redress regarding grievances of general public. He said that it has been observed that people are running from pillar to post particularly in the Estate Affected Section and there is a need for immediate and prompt disposal of their cases or complaints on merit. It was pointed out that delay in holding of Allotment Scrutiny Committee (ASC) meetings causes inconvenience to public as well as results in corruption. To streamline the matters, the Director General Land Management, Nadim Abro was directed to upload all data of pending ASCs on computer within a week, which will be accessible on Internet for transparency, said Member Administration and Estate. He directed that he would call the meetings on weekly basis while the agenda would be generated randomly through computer software. The Information Technology Directorate of CDA assured that this exercise would be completed within one week. Previously ASC meetings were held arbitrarily; however, with the introduction of the new system, now the process will become transparent and efficient. Member Administration and Estate directed for the establishment of a help line at One Window Directorate to redress grievances of the visitors and affected.